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Frequently Asked Questions

General

Who are drom.bike products designed for?

Our tools are developed for professional bicycle mechanics, custom wheel builders, bicycle manufacturers, service workshops, and racing teams. They are equally valuable for experienced enthusiasts who demand professional-grade equipment.

Where are drom.bike products manufactured?

All products are designed, engineered, and manufactured in the Czech Republic using precision CNC machining and carefully selected premium materials.

Do you ship internationally?

Yes. We ship worldwide and thoroughly package each product
to ensure it arrives ready for professional use.

Are spare parts available?

Yes. We keep spare parts in stock to minimize downtime
and ensure your tools remain fully serviceable for many years.

What warranty do you provide?

All drom.bike products are covered by a manufacturer's warranty against defects in materials and workmanship for two years. Spare parts and customer support remain available long after purchase.

Lacemaster 2.0

What is the Lacemaster?

Lacemaster 2.0 is a foldable wheel lacing station that securely holds the hub and rim during wheel assembly. It allows wheel builders to work faster, more comfortably, and with greater consistency than traditional bench lacing.

How much time does Lacemaster save?

Compared with building wheels directly on a workbench, Lacemaster can reduce wheel lacing time by approximately 30%, allowing mechanics to complete more wheels with less fatigue.

Is any assembly required?

No. Simply unfold the station, adjust it to your wheel size, and start working. No tools or complicated setup are required.

Which wheel sizes are supported?

Lacemaster supports rims from 12" to 32", covering virtually every modern bicycle category, from children's bikes to mountain, gravel, road, cargo, and e-bikes.

Which hub standards are compatible?

The station accommodates hub widths from 70 mm to 197 mm, including quick-release, thru-axle, boost, and fat bike standards available today.

Can I use it with carbon rims?

Yes. The support rollers are designed to safely hold both aluminum and carbon rims without damaging their surfaces.

Is Lacemaster stable enough for daily workshop use?

Absolutely. Despite its compact folding design, the rigid CNC-machined construction provides excellent stability during continuous professional use.

Can I take Lacemaster to races?

Yes. Portability was one of the primary design goals. It folds into
a compact package, making it ideal for race support, team mechanics, and mobile workshops.

Does it include a wall mount?

Yes. Every Lacemaster includes a dedicated wall hanger for safe and space-efficient storage.

Is it suitable for beginners?

Yes. The ergonomic positioning makes spoke lacing easier to learn while also improving efficiency for experienced wheel builders.

Truemaster 2.0

What is Truemaster?

Truemaster 2.0 is a foldable professional wheel truing stand designed for workshop precision and race-day portability.

What wheel sizes does it support?

The stand accommodates bicycle wheels
up to 32 inches in diameter.

Which hub widths are compatible?

Truemaster supports hubs from 70 mm to 197 mm, making
it compatible with nearly every modern bicycle hub standard.

Does it include dial indicators?

Yes. The stand uses two analogue dial indicators to deliver precise lateral and radial measurements for professional wheel truing.

Can it be used outside the workshop?

Yes. The foldable construction makes Truemaster ideal for racing events, service vehicles, and traveling mechanics while maintaining workshop-level precision.

Why to choose a foldable truing stand?

Unlike conventional workshop stands, Truemaster combines professional accuracy with exceptional portability, allowing mechanics to work wherever bicycles need servicing.

Ordering & Support

How can I order?

Orders can be placed directly through our website
or by contacting our sales team.

Can businesses request quotations?

Yes. We offer quotations for bicycle shops, distributors,
OEM manufacturers, and professional racing teams.

Do you offer customer support?

Absolutely. Our team is available to help with the product selection, to answer technical questions, to provide spare parts, and to ensure after-sales support.

Will spare parts remain available?

Yes. We believe professional tools should last for many years,

which is why the spare parts remain available long after

the warranty period.

Contact

adam@drom.bike
+420 734 206 186


 

Showroom

Konšelská 397/15
Prague 8, 180 00
Czech Republic

Postal adress

Novákových 970/41
Prague 8, 180 00

Czech Republic

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This project was implemented with funding from the Technology Incubation programme.

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